Bristow & Sutor
Online Training Sessions

Online Traning

Introducing our new and improved, bookable online training sessions! Please contact tellmemore@bristowsutor.co.uk so that we can set up the most suitable session for you or your teams.

You can book attendance at our online training sessions below. Please note that you must register to attend; anyone who has not registered will not be admitted into the session.

Our bookable online training sessions

Identifying and Supporting Vulnerable Customers

Online Training Sessions

Identifying and Supporting Vulnerable Customers

We pursue the highest standards of ethics and professionalism, always acting in strict compliance with the law and our clients’ guidelines.

Tuesday 25th February @ 10am

Tuesday 25th March @ 2pm

Three Stages of Recovery Action

Online Training Sessions

Three Stages of Recovery Action

The Compliance, Enforcement and Sale or Disposal stages of the enforcement process.

Tuesday 18th February @ 9:30am

Thursday 20th March @ 2pm

Powerful Collection Techniques

Online Training Sessions

Powerful Collection Techniques

The different styles of approach and how they work to maximise collections.

Tuesday 11th February @ 9:30am

Thursday 27th March @ 2pm

Handling Difficult Calls

Online Training Sessions

Handling Difficult Calls

Insights into emotional intelligence, telephone manner and positive call handling.

Tuesday 4th February @ 2pm

Tuesday 11th March @ 9:30am

Client Web user training

Online Training Sessions

Client Web user training

User training on our Client Portal, for beginners, admins and those in need of a refresher.

Please contact your dedicated Client Solutions Manager to book